All operators generally have maintenance/service contracts in place for the main automation system and larger rotating equipment. However, for the larger equipment packages, the focus is more on the mechanical equipment rather than the controls and the smaller packages generally have no maintenance contracts in place at all.
All operators generally have maintenance/service contracts in place for the main automation system and larger rotating equipment.
However, for the larger equipment packages, the focus is more on the mechanical equipment rather than the controls and the smaller packages generally have no maintenance contracts in place at all.
Since 2016 Core, in collaboration with Semco Maritime, has been providing clients with PLC Maintenance Support as part of our Asset Lifecycle Management Service to address these omissions.
The scope for the PLC Maintenance Support contract is tailored to a client’s specific requirements with respect to the level of support and the equipment covered.
However, common to all contracts, is the 24/7 access to the duty support engineer who will respond within 30 mins to discuss and assess the issue and if this can not be resolved over the phone, they will mobilise a suitable resource to address the issue in person.
For some clients we hold ‘grab bags’ which contain a support laptop loaded with all the PLC configurations along with the necessary cables and interface devices to expedite any offshore repair.
In addition, using the cALMS Web Application, the support engineer can quickly identify all components within the panel, spares holding, obsolescence status and migration path for upgraded replacement. Finally, all support calls are documented and stored in cALMS.